Frequently Asked Questions

What is LUNÉA?
LUNÉA is a rechargeable electric shaver that makes hair removal easier and more convenient in your daily life.

Can I use LUNÉA in the shower?
Yes, LUNÉA is designed for both wet and dry use.*

Can I use it on sensitive areas?
Yes, LUNÉA can be used on several parts of the body, including legs, underarms and bikini line. Use it gently on more sensitive areas and always follow the instruction manual.

How is LUNÉA charged?
It is easily charged via USB with the included charging cable.

How long does the battery last?
A full charge provides up to 60 minutes of use.

How do I clean it?
Clean the device after use according to the included instructions to keep it fresh and ready for next use.

How long is the delivery time?
Normal delivery time is 8–12 business days. In some cases, delivery may take up to 14 business days.

What happens if I regret my purchase?
You have 30 days to return your purchase. See our return policy for full information.

How do I contact customer service?
You can contact us via our Contact Us page. We are happy to help you with questions about products, orders and deliveries.

*Only use the device in water if it is designed for wet use and always follow the product's instructions.